The 11ccc handles your personal data responsibly and transparently, in compliance with the General Data Protection Law (Lei nº 13.709/2018 — LGPD). This policy explains what we collect, why we collect it, and how you can exercise your rights at any time.
Before getting into the technical details, here are the points that matter most for everyday platform users.
All communication between your phone or computer and the servers of 11ccc is protected by 256-bit SSL encryption — the same standard used by Brazil's leading banks. Your registration data and payment information are never transmitted in plain text.
The 11ccc operates in full compliance with the Lei Geral de Proteção de Dados (Law No. 13,709/2018). Your data is collected only for legitimate purposes, on a defined legal basis, and retained only for as long as strictly necessary for each purpose.
The 11ccc does not sell, rent, or trade your personal data with any third party for advertising or commercial purposes. Your data is used solely to operate your account and ensure transaction security.
The identity verification process of 11ccc complies with anti-money laundering requirements. Submitted documents are stored securely and used exclusively for verification and regulatory compliance purposes.
You can access, correct, port, or request deletion of your data at any time. A 11ccc responds to data subject requests within the deadlines set by the LGPD — without unnecessary red tape.
Promotional emails and notifications from 11ccc always include an unsubscribe link. You control what you receive — and can adjust your communication preferences directly in your account settings.
The 11ccc is a Sports Betting and online casino platform available in 11ccc.net, operated for the Brazilian market. For the purposes of this Privacy Policy, the 11ccc acts as the controller of its users' personal data, pursuant to Article 5, item VI, of the General Data Protection Law (Lei nº 13.709/2018 — LGPD).
This Privacy Policy applies to all registered users of the 11ccc, site visitors, and anyone who interacts with the platform — whether to place Sports Betting wagers, play at the online casino, make deposits via Pix, boleto bancário, credit or debit card, PicPay, or Mercado Pago, or simply browse the content.
The 11ccc collects different categories of personal data depending on how you interact with the platform. We only collect what is necessary for each purpose — nothing more.
Data you provide directly during registration:
Data collected during the identity verification (KYC) process:
Financial and transaction data:
Data collected automatically during platform use:
The 11ccc uses your personal data for the following purposes, each on a defined legal basis:
| Purpose | Data used | Legal basis (LGPD) |
|---|---|---|
| Account creation and management | Full name, CPF, email, phone number, date of birth | Contract performance (Art. 7, V) |
| Identity Verification (KYC) | Documents, selfie, address | Legal obligation (Art. 7, II) |
| Processing of financial transactions | Banking details, deposit and withdrawal history | Contract performance (Art. 7, V) |
| Fraud and money laundering prevention | IP address, transaction data, betting history | Legal obligation (Art. 7, II) |
| Account and security communications | Email, phone number | Legitimate interest (Art. 7, IX) |
| Promotional communications (with opt-out) | Email, phone number | Consent (art. 7º, I) |
| Platform improvement and usage analytics | Browsing data, analytical cookies | Legitimate interest (Art. 7, IX) |
| Responsible gambling and problem behavior detection | Betting history, gaming frequency, deposits | Legitimate interest (Art. 7, IX) |
The LGPD requires that all personal data processing have a valid legal basis. The 11ccc grounds its data processing activities on the following legal bases:
The 11ccc does not sell or trade your personal data. Sharing occurs only in the following situations, always with a valid legal basis and limited to what is strictly necessary:
All partners that receive data from 11ccc are contractually required to handle that information with the same level of security and confidentiality demanded by this policy and the LGPD.
The 11ccc retains your personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with the minimum retention periods required by Brazilian law:
Once the applicable retention period has elapsed, data is securely deleted or anonymized in a way that no longer permits identification of the data subject.
The 11ccc implements technical and organizational measures to protect your personal data against unauthorized access, alteration, improper disclosure, or destruction:
Although 11ccc implement the best security practices available, no system is completely immune to risk. We also recommend that you follow good practices on your end: use a strong, unique password for your account, enable two-factor authentication when available, and never share your login credentials with anyone.
The platform of 11ccc uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and — with your consent — personalize content and analyze platform usage.
Types of cookies used:
You can manage your cookie preferences through your browser settings. Disabling non-essential cookies won't prevent you from using your account, but may limit some of the platform's personalization features.
The 11ccc is a platform exclusively for users aged 18 and over. We do not intentionally collect personal data from minors. Registration requires a CPF, which is verified to confirm the user's age.
If we become aware that we have collected data from a person under 18 without adequate verification, the account will be immediately closed, the data will be deleted, and any existing balance will be handled in accordance with applicable law.
The LGPD grants you, as a data subject, a set of rights that the 11ccc is fully committed to upholding. You may exercise any of these rights at any time via the support chat or by emailing contato@11ccc.net:
The 11ccc respects each of the rights set out in the Lei Geral de Proteção de Dados. See how to exercise them.
You may request a complete copy of all personal data that 11ccc holds about you. We respond to access requests within 15 business days.
If your data is incorrect, incomplete, or out of date, you can request a correction at any time. Basic registration details can be updated directly in your account settings.
You may request the deletion of your data. Exercising this right will result in account closure. Data subject to legal retention obligations (such as financial records) cannot be deleted before the applicable legal period expires.
You may request a copy of your data in a structured, machine-readable format for transfer to another service. Requests are fulfilled within 15 business days.
You may object to data processing based on legitimate interest when you have a valid reason related to your specific situation. The 11ccc will assess each case individually.
For consent-based processing (marketing emails, non-essential cookies), you may withdraw your consent at any time without affecting the operation of your account.
Some of the service providers that 11ccc uses — such as casino game providers (NetEnt, Playtech, Pragmatic Play, Evolution Gaming) and cloud infrastructure services — may process data on servers located outside Brazil.
When this occurs, 11ccc applies the following safeguards to ensure your data receives protection equivalent to that required by the LGPD:
The 11ccc may update this Privacy Policy periodically to reflect changes to the platform, Brazilian legislation, or data processing practices. Significant changes will be communicated in advance via your registered email or a notification on the platform.
The last updated date is always shown at the top of this page. We recommend reviewing this policy periodically. Continued use of the platform following notification of any changes constitutes acceptance of the updated version.
If changes require new consent (for example, a new consent-based processing purpose), the 11ccc will request your approval before initiating the new processing.
The 11ccc has appointed a Data Protection Officer (DPO) under Article 41 of the LGPD, responsible for serving as the communication channel between the platform, data subjects, and the Autoridade Nacional de Proteção de Dados (ANPD).
For any questions, requests related to your rights as a data subject, or complaints about the handling of your personal data, please get in touch:
We are committed to responding to data subject requests within the timeframes set by the LGPD. If you are not satisfied with our response, you have the right to file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD) — the federal body responsible for LGPD enforcement in Brazil.
Now that you know how 11ccc takes care of your data, create your free account, deposit from R$ 20.00 via Pix, and start betting with complete peace of mind.
+18 · Gamble Responsibly · Data Protected under the LGPD
Betting and casino games on the 11ccc are intended exclusively for users aged 18 and over and should be treated as entertainment — never as a source of income. Never wager amounts that could strain your personal or household budget. Deposit limit tools, session controls, and self-exclusion options are all available in your account.
If you or someone close to you is struggling with gambling-related issues, CVV (Centro de Valorização da Vida) offers 24-hour support at 188.
Learn more about Responsible Gambling